Protecting Food Delivery Drivers and Consumers During Covid-19

Dr. John Ryan, Keynote Speaker at ComplianceKey. He is the president of and holds a Ph.D. in research and statistical methods. He has recently retired from his position as the administrator for the Hawaii State Department of Agriculture's Quality Assurance Division where he headed up Hawaii's commodity inspection, food safety certification and measurement standards service groups.  His latest books "Food Fraud" and "Guide to Food Safety During Transportation: Controls, Standards and Practices" are now offered by Elsevier Press. Dr. Ryan's company ( tests new........


In a 2018 meeting of the Association of Food and Drug Officials, home food delivery services drew great interest due to potential for driver services to result in consumer level food safety outbreaks because of the lack of industry and governmental food safety controls. The corona virus has significantly added to the need to protect drivers and consumers.

This simple forty-minute training will provide all concerned with basic home delivery corona virus prevention training designed to protect this critical part of the food supply chain.

Luckily many of the critical sanitation and other controls previously developed for food safety help to prevent corona virus as well. Now is the time to establish and require preventive training that will also help reduce driver absenteeism and turnover during these critical times.

While consumers may hold the brand accountable for failures, restaurants, retail outlets, delivery companies and drivers share in the responsibility to protect all supply chain participants. From the drive through line through the driver and into the consumer's home, human lives are on the line. 

The food home delivery exploding market means that retail and restaurant chains are establishing systems designed to provide consumers with convenience service solutions. Along with this new demand, enforcement of "last mile" food safety regulations mean that the food and food delivery industries have a primary responsibility to prevent food safety and corona virus outbreaks. The lack of a standardized training program to protect food deliverers and consumers is a significant hurdle that can easily be overcome.

Why should you attend this webinar?

The link between the store and the consumer is the driver of the vehicle acting as a carrier between a supplier and a receiver with the store, delivery company and driver assuming liability for the delivered product.

Training for all personnel involved in the transportation of perishable foods up to the store level is now mandatory while regulations covering the transportation of foods beyond the store level are yet to be established.

Drivers and consumers deserve the same protection established throughout the Covid-19 era for other operations. Drivers and consumers will be safer and more in control of their environment.

Areas Covered in the Session:

  • Why Home Food Delivery is a Critical First line of Defense Job?
  • How the Industry Works?
  • The Fear Factor
  • The delivery process and virus Contamination flow
  • Food Preparation
  • Packaging
  • Driver food pickup
  • Transportation
  • Delivery
  • Driver and Consumer Protection Basics
  • Sanitation
  • Hand washing and not touching the face Social Distancing
  • Packaging
  • Feeling sick
  • Sanitizing the vehicle
  • Temptations to "sample" food
  • Cleaning the vehicle
  • Touchless Deliveries
  • Face masks
  • Coughs and sneezes
  • Take your temperature

Who can Benefit:

  • Food Delivery Driver Supervisors and Managers
  • Take Out Food Supervisors in Restaurants
  • Food Retail Store Managers
  • Food Delivery Driver Company Officers (VPs, Presidents, Board Members)
  • Retail and Take Out Food Companies (Managers, Directors, VPs)
  • Food Company Compliance Officers
  • Food Safety and Quality Team Members
  • Documentation, data, management analysis team members

Webinar Id: CKJR003

Training Options:

Duration: 60 mins


 10:00 AM PT | 01:00 PM ET

 Single Attendee: [Only for one participant]

$129 (Live)                    $239 (Live + Recorded)

 Multiple Attendee: [For a group of 2-5 participants]

$323 (Live)                    $637 (Live + Recorded)

 Corporate Attendee: [For a group of 6-10 Participants]

$656 (Live)                    $1020 (Live + Recorded)

 Recorded: [Six month unlimited access]

$179 (Single Attendee) $379 (Unlimited Attendee)

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