Conducting a Shrink Investigation (When you cannot Determine the Source of your Losses)

John E. Grimes III, CFE, CFI is Keynote Speaker at ComplianceKey. has over 45 years of law enforcement, criminal investigation, loss prevention, fraud examination experience, and teaching experience. John began his law enforcement career with the Baltimore City Police Department where he became a Detective in the Criminal Investigation Division (CID). John left Baltimore and became a Special Agent with the Amtrak Police Department Fraud and Organized Crime Unit and was later promoted to Captain of the CID. In 1993, John joined the Amtrak Office of Inspector General/Office of Investigations as ........


  • Running a Retail Business can be rewarding. However, uncontrolled and unidentified losses can put you out of business. The Association of Certified Fraud Examiners estimates that as much as 33% of all small business failures is a result of controlled and unidentified losses. Losses can occur as a result of external theft, internal fraud and theft, delivery discrepancies, mark-up and mark-down errors, and other paperwork issues. The only way you can identify the amount of losses is by taking periodic detailed inventories.
A recent survey of retailers indicates that the average shrinkage (or losses) totals 1.45 percent of sales. That may seem like a small number; however, when compared to low gross margins, it is significant. Shrinkage trends are moving up.

Why should you attend this webinar?

As much as 33% of small business failures is a result of uncontrolled and unidentified losses. If you are small business retail owner, manager, or loss prevention consultant, this webinar will teach you how to conduct a full shrink (loss) investigation. If you are contemplating opening a small retail business, this course will give you a head start on understanding the complexities and importance of controlling losses. In addition to developing overarching policies and workable relevant procedures that govern the business operations, including loss prevention, a retailer must be able to conduct a full shrinkage or loss investigation when the source of the losses cannot be determined.
By attending this webinar you will learn the process of conducting a shrink investigation, including: covert observation of the store; a review of policies and procedures; a review of practices that are in contrast to established best practice procedures; a review of point of sale data including refunds and voids; taking frequent inventories; delivery audits; and paperwork review. 

Areas Covered in the Session:

This webinar session will explore the importance of controlling losses in order for a retail business to be successful. A business owner must understand that controlling losses is just as important as controlling sales and costs. Controlling losses is often the area that is overlooked, which leads to many small business retail failures. It is critical that a retail business owner and managers understand:

This webinar will discuss the steps, which include:
  1. Covert observation
  2. Undercover shoppers.
  3. Review of policies and procedures
  4. A review of point of sale data
  5. Store meeting
  6. Employee Interviews
  7. Surprise Delivery Audits
  8. Paperwork review

Who can Benefit:

Webinar Id: CIFJG008

Training Options:

Duration: 90 mins

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 $167 (Single Attendee)  $599 (Unlimited Attendee)

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