Process Reliability Modeling: Measure the Cause Not the Effect of Process Variation
Dr. Michael Abitz is Keynote Speaker at ComplianceKey.He is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. Areas of interest include teaching online, mentoring organizations in problem solving and process improvement; to date cost savings include $15.6M in addition to $14M in sales. Webinars for Increasing Customer Satisfaction and Profit Process Reliability Modeling: Management and Cost Savings Process Collect Process Effectiveness........
Overview
Process Reliability Modeling (PRM) is a very sensitive measurement instrument used to identify areas of transactional or manufacturing processes contributing to the loss of revenue and customer dissatisfaction. PRM is suited for any industry or service including medical processes.
Why should you attend this webinar?
Traditional methods of process improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% to 85%, Total Quality Management (TQM) 75%, and Six Sigma 90%.
Process Reliability Modeling (PRM) will significantly increase odds of success. Average organizations Sigma Score is 3 which means the cost of poor quality as a percentage of sales varies 25-40%.
With PRM cost of quality can be improved to 4-Sigma (15-25%) or 5-Sigma (5-15%) resulting in significant increase in organizations bottom line.
Areas Covered in the Session:
- Process Reliability Modeling: history, the process, validation
- Results of effective management, sigma score, and customer satisfaction
- Process as competitive advantage
- Process owners
- Turning qualitative information into quantitative data to determine process and system reliability
- Plotting results on two-by-two grid for analysis
- 7-S Alignment
- Root Cause Failure Analysis
Who can Benefit:
- Senior executives
- Strategic leaders
- Quality Managers
- Product managers
- Manufacturing and R&D Managers
- Quality Professionals/Consultants
- Presidents/Vice Presidents/CEOs
- ISO Coordinators/Management Representatives
- Engineers and Supervisors
- Laboratory quality professionals
- Accredited auditors requiring the competency to Audit Quality
