Culture: A Decisive Competitive Advantage


William A. Levinson, P.E., is Keynote Speaker at Compliance key Inc. He is the principal of Levinson Productivity Systems, P.C. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer, and Six Sigma Black Belt. He is also the author of several books on quality, productivity, and management, of which the most recent is The Expanded and Annotated My Life and Work: Henry Ford's Universal Code for World-Class Success.

Overview

The most important clauses of ISO 9004:2018 "Quality Management-Quality of an Organization-Guidance to Achieve Sustained Success" relate to organizational identity, which includes the organization's value and culture. Culture includes, in turn, motivation, empowerment, and engagement. These intangible but very real organizational characteristics have been proven to make the difference between mediocre performance and world-class success. 

Why should you attend this webinar?

The importance of morale, empowerment, and even engagement was known to military organizations for centuries, and Napoleon Bonaparte cited morale as an overwhelming advantage. His Russian rival, Aleksandr V. Suvorov, went even further by empowering and engaging his enlisted soldiers to the "delegating" level of the Hersey-Blanchard situational leadership model. In more than 130 interviews with modern CEOs, "culture was almost universally cited as the single most important factor contributing to company success". 

The opportunities related to empowerment, engagement, and culture are however enormous because they are the exception rather than the rule in modern organizations. The morale of five out of six employees tends to deteriorate after they are hired, while only a third of managers are engaged with their work. Managers who are not engaged cannot expect their employees to be engaged. This enormous gap between the current and potential performance of most organizations creates a huge opportunity for anybody who is capable of developing a culture of empowerment and engagement, and this presentation will show how this has been achieved throughout history.

Areas Covered in the Session:

Who can Benefit:

Quality professionals, and all managers and executives who want to learn how to develop and maintain the same kind of world-class cultures that have been proven to deliver tangible bottom line results as shown by numerous case studies.



Webinar Id: LSHCWL0011

Training Options:

Duration: 60 mins

 03/15/2019

 12:30 PM PT | 03:30 PM ET

 Single Attendee: [Only for one participant]

$179 (Live)                    $319 (Live + Recorded)

 Multiple Attendee: [For a group of 2-5 participants]

$368 (Live)                    $495 (Live + Recorded)

 Corporate Attendee: [For a group of 6-10 Participants]

$741 (Live)                    $1157 (Live + Recorded)

 Recorded: [Six month unlimited access]

$167 (Single Attendee) $599 (Unlimited Attendee)

Refund Policy
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