Regulation E - The Basics and Error Resolution


Donna K Olheiser, AAP,  is Keynote Speaker at Compliance key Inc and she is the vice president of Education Services and founder of Dynamic Mastership, LLC.;and holds the Accredited ACH Professional (AAP) designation (achieved in 2004). She is an enthusiastic and energetic Certified Master Trainer with over 14 year's training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the m........

Overview

Regulation E contains an error resolution process for electronic payments posting to consumer's accounts. In this session, the basics of Regulation E will be covered, which includes some basic definitions, such as consumer account and access device.
Included in this session is an opportunity for attendees to apply the basics of Regulation E and the error resolution timeframes and processes as provided in this webinar, as the trainer walks attendees through some real-life scenarios.  

Why should you attend this webinar?

The confusion over the Reg E error resolution process for electronic fund transfers (EFTs) and the loss of a debit card can be complicated.
In this 90-minute session, the basics of Regulation E will be covered, which includes some basic definitions, such as consumer account and access device.
We will also discuss and define the limits of liability and who is liable for what amount while providing some real-life scenarios. Details on the error resolution process for consumer notification to the financial institution, research time involved, and the timing of providing provisional credit; included will be guidelines on the what if there is no error, and providing notice to consumer, and any overdraft protection relating to that provisional credit being reversed.
Included in the discussion will be liability (maximum amounts) of the consumer and financial institution when there is the loss of a debit card.
Examples used during this session will help illustrate the handling of unauthorized consumer transactions about Regulation E and where the liability is applied.  

Areas Covered in the Session:

Who can Benefit:



Webinar Id: CIFDKO006

Training Options:

Duration: 90 mins

 View anytime

 Recorded: [Six month unlimited access]

 $167 (Single Attendee)  $599 (Unlimited Attendee)

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