ISO 9001 and Risk Based Thinking


William A. Levinson, P.E., is Keynote Speaker at ComplianceKey. He is the principal of Levinson Productivity Systems, P.C. He is an ASQ Fellow, Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer, and Six Sigma Black Belt. He is also the author of several books on quality, productivity, and management, of which the most recent is The Expanded and Annotated My Life and Work: Henry Ford's Universal Code for World-Class Success.

Overview

ISO 9001:2015's provision (6.1) for "actions to address risks and opportunities" is one of the most significant changes to the standard. The standard requires risk-based thinking with regard to (4.1) the organization and its context and (4.2) understanding the needs and expectations of interested parties. It is however necessary to go beyond the basic requirements of the standard. It is quite possible to go out of business despite having a perfectly good ISO 9001 registration certificate because of a risk or opportunity that is not covered by the standard, and this presentation will include examples.

Why should you attend this webinar?

Even though the deadline for registration to ISO 9001:2015 is in September 2018, it is not too soon to begin the transition. First, the organization must complete an internal audit and a management review to the new standard's requirements prior to the registration audit. Second, organizations should consider how to make the standard serve them, e.g. by exposing all relevant risks and opportunities rather than just those mandated by the standard, rather than serving the standard by conforming to its specific requirements. When the standard becomes the master rather than the servant, it creates a compliance mentality that can easily result in non-recognition of enormous opportunities to improve performance, as well as primarily external risks to the organization's market share.

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Webinar Id: CIFWL001

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Duration: 60 mins

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