Teaching Your Front Line Staff to Ask BSA Questions


Thomas E Nollner  is keynote speaker at Compliance Key, Inc he has more than 38 years of experience in financial institution supervision and consulting. Mr. Nollner spent 30 years as a National Bank Examiner (NBE) for the Comptroller of the Currency where he was a safety and soundness examiner and a compliance examiner. The last 15 years as an NBE and for the past 8 years as a consultant, Mr. Nollner has specialized as an AML/CFT examiner/consultant. In these roles he has analyzed financial institution's AML/CFT programs to ensure that they complied with applicable AML/CFT laws, rules, and reg........

Overview

This Bank Secrecy Act (BSA) training program will explain how to train your front line staff to ask BSA questions. It will cover Currency Transaction Reports (CTR), Monetary Instrument Log, and Suspicious Activity Reports (SAR) scenarios and questions, and much more.

Why should you attend this webinar?

The front line staff of any financial institution is the first line of defence for BSA compliance. Therefore, an ill-trained front line staff could lead to the collapse of an institution or the imposing of enforcement actions from the regulators. A strong and well-educated front line staff will help develop a strong back office BSA department for your institution. Often, the front line staff does not know why they are asking BSA questions or what the focus of BSA truly is. This webinar will not only give your front line staff viable scenarios and ways to respond during the customer question and answer process, but this training will also explain why your staff are asking the questions in the first place. Another valuable section of this webinar will teach the front line staff when questions need to be asked. Most staff are familiar with how and why they ask questions related to CTRs and the Monetary Instrument Log, but they need to be able to look at a customer's account history so as to understand how to ask questions related to the SAR process.

Areas Covered in the Session:

Who can Benefit:



Webinar Id: CIFTY003

Training Options:

Duration: 60 mins

 02/27/2018

 12:30 PM  PT | 3:30 PM ET

 Single Attendee: [Only for one participant]

$179 (Live)                    $319 (Live + Recorded)

 Multiple Attendee: [For a group of 2-5 participants]

$368 (Live)                    $495 (Live + Recorded)

 Corporate Attendee: [For a group of 6-10 Participants]

$741 (Live)                    $1157 (Live + Recorded)

 Recorded: [Six month unlimited access]

$167 (Single Attendee) $599 (Unlimited Attendee)

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